Data: 12-13 listopada 2018
Miejsce: Londyn, UK
Organizator: Pretoria, South Africa
Koszt uczestnictwa: ok. 800-1000 USD
"The world is changing. Customers are more demanding. Customer loyalty is decreasing. New technologies are emerging. And the pressure is on for share of the customer – attracting them, keeping them, seducing them. An awesome customer experience can be your most potent differentiator. Customer Experience has shifted from being a marketing tactic to being a core strategic business function. Technology is the essential tool and enabler of this shift, which is why we are hosting CX Innovation & Tech Fest in partnership with the CXPA - Customer Experience Professionals Association™."
Szczegóły: Customer innovation and tech fest